Who We Are
Our website address is: www.dulcedoestateagency.com. We are a property management company that also facilitates room bookings via an online form.
What Personal Data We Collect and Why We Collect It
Contact Forms
When you fill out a booking or contact form on our website, we collect the information you provide, including your name, email address, phone number, and any other details necessary to process your request. This information is used solely for communication and service provision purposes.
Cookies
Our website may use cookies to enhance user experience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience, so you do not have to re-enter your details for future comments. These cookies last for one year.
Since our website does not require users to log in, login-related cookies are not applicable.
Embedded Content from Other Websites
Articles or other content on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from external websites behaves the same way as if you visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with the embedded content.
Analytics
We may use analytics tools to collect anonymized data about website usage, such as the number of visitors, pages viewed, and user behavior patterns. This helps us improve our website and services.
Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. However, we may share necessary information with service providers who assist in processing room bookings, payment transactions, or spam detection services.
How Long We Retain Your Data
If you submit a booking or contact form, we retain your data for as long as necessary to fulfill your request and for record-keeping purposes. If you leave a comment, the comment and its metadata are retained indefinitely for moderation purposes.
What Rights You Have Over Your Data
If you have submitted personal data through our website, you can request an exported file of the data we hold about you. You can also request that we erase any personal data we hold about you, excluding data we must retain for legal, administrative, or security purposes.
Where We Send Your Data
Visitor comments and form submissions may be checked through an automated spam detection service.
Your Contact Information
If you have any privacy-related concerns, you can contact us via email at [your contact email] or through our website’s contact form.
Additional Information
How We Protect Your Data
We implement security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected users as required by applicable law and take necessary steps to secure the data.
What Third Parties We Receive Data From
We do not actively receive user data from third parties unless required for processing transactions or bookings.
What Automated Decision Making and/or Profiling We Do with User Data
We do not engage in automated decision-making or profiling with your personal data.
Industry Regulatory Disclosure Requirements
We comply with all applicable data protection regulations and industry standards to ensure the security and privacy of your information.